Membership Terms

 
 

These Terms and Conditions (this "Agreement") govern the Princesses and Princes Membership Program, also known as the Princesses and Princes Open Play and/or Royal Court Membership Program. Purchase or use of an Open Play or Royal Court Membership ("Membership") at any time subjects the purchaser and designated minor children ("you," "your," "yours," "Member") to the provisions of this Agreement, as amended from time to time.

Membership Types
Princesses and Princes operates two levels of playground membership: Open Play Membership and Royal Court Membership. 

Benefits
The Princesses and Princes Open Play or Royal Court Membership Program entitles the Member to unlimited open play general admission to the Princesses and Princes facility, during normal business open play hours. The facility is located at 1637 East Silver Star Road, Ocoee FL 34761.

Normal business open play hours are posted on princessesandprinces.com. The facility may be closed at any time and for any reason deemed necessary by Princesses and Princes, at its sole discretion.

Generally, the facility is closed on Federal Holidays observed by the United States Post Office, such as New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Additionally, the facility may periodically reduce normal open play business hours for private events, special events or may close early on certain days, for example, Christmas Eve. Membership in the program does not guarantee that the facility will be open on every day of the month, but it does guarantee that during the times when it is open for open play, Open Play or Royal Court members do not need to pay an additional fee beyond what has already been paid to become a Member, to gain admission to the facility strictly for open play.

Open Play and/or Royal Court Membership does NOT allow entry for any special events that require a ticket or entry for events that require an additional fee, unless a ticket is purchased or the entry fee is paid. Ticketed special events include, but are not limited to, Special Photo Events, Character Meet and Greets and/or Breakfasts, Holiday Events or designated events that have an additional ticket or fee for participation.

Membership period is a 30-day period. To remain active, membership must be paid prior to the start of the subsequent 30-day period.

(1) For designated special events where tickets are being sold, Royal Court Members are granted a discount off the general admission ticketed price. Open Play Members do not receive any discounts on special events and must purchase their tickets at the general admission pricing.

(2) Weekly events that have an additional fee for participation may have a discounted price for Royal Court Members listed when those events are for sale. Open Play Members do not receive any discounts on special weekly events and must purchase their tickets at the general admission pricing.

(3) Royal Court Members are granted 10% off the base price of a Gold or Platinum birthday package. This 10% discount applies only to the base price of a Gold or Platinum party package and excludes any add-ons or additional party options purchased with the party package. Membership must be in good standing and paid for at least 3 months before this discount may be applied. Open Play Members do not receive any discounts on birthday party packages.

(4) Royal Court Members are granted 10% off in-store merchandise purchases. This 10% discount applies only to merchandise and not to concession items (i.e. food and drink). Clearance, specially marked and/or price matched items are excluded from this 10% discount. Open Play Members do not receive any discounts on merchandise.

(5) Royal Court Members are granted a tuition discount for allKidspanish, Ready, Set, Dance and Music Together classes held in the playground, which may be discounted up to 100% of the regular tuition rate. To receive discounted tuition, the Royal Court Member agrees to maintain their membership through the end of the 30-day period that encompasses the enrolled semester. Only one (1) class discount is permitted per 8 or 10-week semester. Additional classes will be charged at regular tuition rates. Open Play Members do not receive any tuition discounts. If a Royal Court Member enrolls in a class and subsequently cancels their membership prior to the end of the semester, the full, non-discounted tuition rate for the enrolled class will be due and charged upon cancellation.
 

Princesses and Princes reserves the right to cancel any event, class, open play period or planned playground function, for any reason. Open Play and/or Royal Court Members are not entitled to any membership fee refund in the event of an event, class, open play period or planned playground function cancellation, except for a refund of a separately purchased ticket or tuition fee. 


Rewards Program
Royal Court or Open Play Members that refer a customer to the playground by providing the guest with a Princesses and Princes Text Reward referral code will receive:
OPEN PLAY MEMBERSHIP - $5 in-store merchandise discount,
ROYAL COURT MEMBERSHIP - $10 discount on their next monthly membership renewal OR a $15 in-store merchandise credit.
Rewards will be earned upon the first paid, full-priced monthly membership fee completed by their referred guest. 
To receive a Text Rewards referral code, members can text ReferPnP to 55678. 

Conditions
In order to exercise the rights of Membership, the Membership account must be paid, active and in good standing at the time of visit, merchandise purchase, event ticket purchase, class enrollment or Gold/Platinum birthday party package purchase. Memberships are for individual use only and are non-transferable.

Royal Court Members are issued a Membership Card at the time of enrollment. Each member must maintain the security of his/her own card. A photograph may also be taken of each member at the time of enrollment. A $10.00 fee is charged to replace a lost or stolen Membership Card.

Royal Court and Open Play Memberships are automatically set to auto-renew (Automatic Recurring Membership) upon enrollment. Open Play Members agree to maintain their membership for a minimum of 3 months (90 days). If an Open Play Member cancels their membership prior to completing 3 months, the cancellation fee is the existing membership rate times 3, minus the membership fees already paid.

Royal Court Members agree to maintain their membership through the end of the 30-day period that encompasses the full duration of any enrolled class.  If a Royal Court Member has enrolled in a tuition and semester-based program and cancels their membership prior to the end of the current semester, the full, non-discounted tuition for the enrolled class will be charged as a cancellation fee upon cancellation. 

Princesses and Princes is not responsible for lost, stolen or unauthorized use of a Membership or Membership Card. Princesses and Princes reserves the right to revoke and restrict Membership to any person for any reason, including, but not limited to, failure to follow King’s Rules, misconduct, misuse, or abuse of membership privileges.

Members agree to follow the King’s Rules, as outlined in the Princesses and Princes Rules, Acknowledgement, Assumption of Risk, Release, Waiver of Liability, Indemnification and Hold Harmless Agreement (“Waiver”). Members also agree to the terms of Princesses and Princes general terms and conditions and privacy policy, found at princessesandprinces.com. All Members must have a signed Waiver on file to maintain membership in the program.

Members agree to submit and maintain accurate and current user information in connection with their Membership. Such information includes name, address, email address, and telephone number. Members can change their account information by visiting the Princesses and Princes facility and speaking with an employee.

Membership Fee
The current monthly Membership Fee can be found at princessesandprinces.com/membership. Additional children enrolled under the same membership must be siblings.

The monthly Membership Fee does not include applicable taxes and is subject to taxation in accordance with applicable federal or state law.

We may change the Membership fee at any time, but the new Membership Fee will apply to newly enrolled Memberships. Existing members will maintain the Membership Fee they have at the time this membership agreement is executed, provided their account remains active and in good standing. Existing members that wish to receive additional benefits granted by updated Terms and Conditions must accept and agree to any membership fee or program changes. Continued use our program indicates acceptance of any changes. Any lapse in Membership and subsequent re-enrollment will be charged at the then-active Membership Fee rate.

Membership fees are not refundable once the Membership period has begun. Once billed, members are afforded use of the facility and program benefits for the 30-day period encompassing the renewal term. 

Term; Automatic Recurring; Billing
The Membership term is one 30-day period, beginning on the date of purchase. A Renewal or Automatic Recurring Renewal within a current Membership term extends the existing expiration date of the Membership an additional 30-day period; such renewal term begins the day after the current term ends. When an expired Membership is renewed, the new Membership term is one 30-day period, beginning on the date of renewal.
Each Membership will automatically renew ("Automatic Recurring Membership") each month for additional 30-day periods that commence on the day after the previous term ends unless, (i) you cancel your Membership, or (ii) we terminate your Membership. 

By signing this agreement, Member acknowledges and agrees to participate in the Automatic Recurring Membership program. Automatic Recurring Membership fees will be billed monthly and automatically to the credit card you provide when you enroll in the Membership program or the form of payment we currently have on file for you, in the amount of the Membership fee, approximately one day prior to your Membership expiration date. 

You may elect to discontinue Membership by contacting us at info@princessesandprinces.com or (407) 601 -3566 to cancel your membership. Member agrees to store payment information with Square, Inc. to process regular and automatic payments. Princesses and Princes does not store credit card information. All credit card transactions are processed by Square, Inc.

Cancellation; Termination
You have the right to cancel your Membership at any time. If you cancel your Membership, no prorated refunds will be given, and the Member will be entitled to utilize the facility for the remainder of the current term of the Membership.

Open Play Members must maintain their membership for a minimum of 3 months. Open Play Members agree to maintain their membership for a minimum of 3 months (90 days). If an Open Play Member cancels their membership prior to completing 3 months, the cancellation fee is the existing membership rate times 3, minus the membership fees already paid.

You may change or cancel your Membership by: (i) calling Princesses and Princes at (407) 601 - 3566 (ii) contacting us via email at info@princessesandprinces.com, or (iii) visiting the Princesses and Princes facility and speaking with an employee.

We may terminate your Membership, including any associated accounts, without notice, for any reason in our sole discretion, including without limitation our belief that continued use of such Membership would violate any provisions of this Agreement, applicable law, or otherwise be harmful to our interests. In the event of any such termination, you will not be entitled to a refund of your Membership Fee.

In the event of our termination of the Princesses and Princes Royal Court Membership Program, at our election, we will either maintain your Membership benefits until the expiration of the Membership current term or refund each Member a pro rata portion of the Membership Fee for the remaining portion of the current Membership term.

Privacy Policy
As a Member, the information we capture will be subject to the Princesses and Princes Privacy Policy as amended from time to time in accordance with its terms. You may view the current version of the Princesses and Princes Privacy Policy at any time online at https://princessesandprinces.com/privacy-policy/ or you may obtain a copy by visiting a Princesses and Princes facility and speaking with an employee.

Disclaimers; Limitation of Liability
USE OF THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM AND ANY OF ITS ASSOCIATED BENEFITS IS AT YOUR SOLE RISK. THE MEMBERSHIP BENEFITS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
PRINCESSES AND PRINCES, LLC., AND ALL OF THEIR RESPECTIVE AFFILIATES, DIRECTORS, OFFICERS, MANAGERS, AND AGENTS (COLLECTIVELY "MEMBERSHIP PROVIDERS") EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
MEMBERSHIP PROVIDERS MAKE NO WARRANTY THAT (i) THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM WILL MEET YOUR REQUIREMENTS, (ii) THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR (iii) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FROM YOUR USE OF THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM WILL MEET YOUR EXPECTATIONS.
MEMBERSHIP PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF MEMBERSHIP PROVIDER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM OR ANY BENEFITS THEREOF; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED VIA THE USE THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR ANY DATA RELATED TO THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM; OR (iv) ANY OTHER MATTER RELATING TO THE PRINCESSES AND PRINCES MEMBERSHIP PROGRAM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU.

Failure to Enforce is Not a Waiver
We may choose to delay or not enforce any term in this agreement (including fees) without losing our rights. Any failure or delay by us in enforcing strict performance of this agreement (including, but not limited to, accepting late or partial payments or payments marked “payment in full” or tendered with other conditions or limitations) shall not be considered a waiver of any of the terms of this agreement or any of our rights. Any waiver of rights by us must be in writing and signed by one of our authorized representatives.

Governing Law
This Agreement, and the respective rights and obligations of the parties hereunder, shall be governed by, and construed in accordance with, the laws of the State of Florida, without regard to conflict of law principles.

Binding Arbitration
Any controversy or claim arising out of or relating to this Agreement (including any breach thereof) or the Princesses and Princes Membership Program shall be settled by arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules (including without limitation the Supplementary Procedures for Consumer-Related Disputes), and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Any such controversy or claim shall be arbitrated on an individual basis and shall not be consolidated with any claim or controversy of any other party. The foregoing shall not preclude Princesses and Princes LLC from seeking any injunctive relief in State or Federal courts for protection of their respective intellectual property rights (including such rights of their respective licensors).

Acknowledgment
This Agreement, including all documents referenced herein, represents the entire understanding between us and any user of the Princesses and Princes Membership Program with respect to the Princesses and Princes Membership Program and supersedes any other agreements, statements or representations. Headings used in this Agreement are for reference only and shall not affect the meaning of any terms. Any user of any portion of the Princesses and Princes Membership Program is deemed to have accepted the terms and conditions of this Agreement.

Changes to This Agreement
We may change the terms of this Agreement at any time without notice or liability by posting a revised Agreement on the Princesses and Princes website located at princessesandprinces.com. Any change shall take effect immediately unless otherwise provided. You may view the current version of this Agreement at any time online at princessesandprinces.com. You may also obtain a copy at the Princesses and Princes facility and speaking with an employee.